Privacy Policy

Who we are

Rayscape is a creative growth studio offering logo and branding, social media marketing, and website development. For privacy questions, write to [email protected].

Information we collect

When you use our contact form or email us, we typically receive your name, email address, phone number, company name, the service you are interested in, and the message you send.

We also receive technical data that browsers and hosting providers commonly log, such as IP address, browser type, device, referring URL, and pages viewed. If you subscribe to updates, we store the email address you provide.

How we use information

We use enquiry details to respond to you, qualify whether a project is a fit, prepare proposals, and deliver contracted work.

We may use anonymised or aggregated site usage data to improve the website. We do not sell personal information. We do not use your project files or confidential briefs for marketing without permission, except that completed public work may appear in our portfolio unless a written confidentiality agreement says otherwise.

Sharing

We share information only when needed to operate the studio: hosting and email providers, analytics tools if enabled, payment processors, and contractors who work on a project under our direction.

We may also share information if the law requires it, or to protect the rights, property, or safety of Rayscape, our clients, or the public.

Retention

Enquiry records are kept for as long as needed to manage the conversation and our legitimate business records. Project files are retained according to the agreed support period and our internal archive practice. You can ask us to update or delete personal data we hold, subject to legal or contractual record-keeping duties.

Your choices

You can decline marketing email by asking us to stop. You can refuse non-essential cookies as described in our Cookie Policy. For access, correction, or deletion requests, email [email protected]. We will respond within a reasonable time.

Children

Our services are offered to businesses and adult decision-makers. We do not knowingly collect personal information from children.

Changes

We may update this policy as the studio or the law changes. The date at the top of this page will be revised when we do. Continued use of the site after an update means you accept the revised policy.